Quality is important to us because we value our customer’s reputation. Victorwood is committed to provide continuous quality improvement and our goal is to provide products & services that meet and exceed our customers' expectations.

 

Well-documented systems and procedures are in place to support our mission for 100% customer satisfactory:-

 

• Gather & monitor customer feedback regularly

 

• A well-documented customer complaints procedure

 

• A set of well-documented product test reports including simulated transportation, free drop, vibration, and temperature change test

 

• An engineering change request system in place

 

• Provide training to our employees to follow engineering change procedure for new and existing products

 

• Regular optimization on our internal processes

 

• A well-defined quality control work flow in place for manufacturing