QUALITY CONTROL
Quality is important to us because we value our customer’s reputation. Victorwood is committed to provide continuous quality improvement and our goal is to provide products & services that meet and exceed our customers' expectations.
Well-documented systems and procedures are in place to support our mission for 100% customer satisfactory:-
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Gather & monitor customer feedback regularly
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A well-documented customer complaints procedure
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A set of well-documented product test reports including simulated transportation, free drop, vibration, and temperature change test
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An engineering change request system in place
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Provide training to our employees to follow engineering change procedure for new and existing products
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Regular optimization on our internal processes
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A well-defined quality control work flow in place for manufacturing